From £12.99 per user/month — £9 with our 6-month promo, including features like number porting and support for UK business numbers using our advanced VoIP phone systems.
All the Features Your Business Needs, in One Place
Telephony
- PBX features
- Voicemail
- Touch-tone navigation
- Call queues and hunt groups
- Conference calls
Customer Experience Tools
- Call-back
- Smart routing (ACD/IVR)
- Queue management
- Contact look-up
- Website widget for calls & chat
Control & Admin
- Self-service admin portal
- Licence management
- Role-based access
- Templates for standard settings
Analytics & Reporting
See Exactly How Your Business Communicates
Layer 17 gives you real-time insight into performance, staff activity and customer demand.
Included analytics:
- Real-time queue statistics
- Missed call tracking
- Agent performance
- Call volume trends
Advanced insights with Power BI
Bring your PBX data to life with dashboards and live reports for quick decision-making
Complete Control of Your Phone System in One Portal
Layer 17's admin portal gives you a simple way to manage users, licences, costs, routing and security across your entire business
Do it all yourself:
- Add or remove users
- Reassign licences instantly
- Lock user settings
- Create or modify call flows
- Manage cost centres and invoicing